Contact Us

Thank you for visiting Zenael. We are here to help with questions about our hair accessories, product details, orders, shipping, returns, and refunds.

Customer Support

For assistance, please contact us by email:

Email: service@zenael.com

To help us assist you more efficiently, please include your order number when contacting us about an existing order.

Response Time

We aim to respond to customer inquiries within 1–2 business days. Response times may be longer during holidays or periods of high inquiry volume.

Business Information

Business Name: Shenzhen Dayunjia International Logistics Co., Ltd.

Business Address: Unit 103, Building 2, Big Data R&D Center, Hebei Industrial Zone, Hualian Community, Longhua Subdistrict, Longhua District, Shenzhen, China.

We appreciate your interest in Zenael and look forward to assisting you.